The Role of Internet of Things on Electric Vehicle Charging Infrastructure and Consumer Experience

The drive for net-zero emission and global decarbonization spurred the need for a worldwide transition towards cleaner energy options. The fossil-fuel-dominated global transportation system is a target for these initiatives, accounting for 37% of recent carbon emissions. This has accelerated the adoption of electric vehicles (EVs) into the global market to cut down carbon emissions and improve efficiency in the transportation sector. In the face of this growth, limitations in EV charging infrastructure still loom large amongst EV consumers. Resolving this bottleneck requires systematic approaches to ensure seamless operation and integration into the existing transport systems. This study examines the critical role of IoT in addressing the challenges of EV public charging through reviewing the literature to understand the inter-relation and highlighting its attendant impact on consumer experience. Findings show that while IoT serves as a strong tool to foster public interest through favorable public policy, its novel and innovative nature faces developmental challenges based on existing government policies that could hinder the interest of potential investors.